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Legal notice of the withdrawal right

Right to withdraw from the contract

You have the right to withdraw from this Agreement within 14 days without giving any reason.

You have the right to withdraw from the contract without giving any reason within 14 days of the
day following the day of the conclusion of the contract and in the event of a purchase contract where
You or a third party (other than Carrier) will take over the goods.

For the purpose of exercising the right to withdraw from the contract, you must inform the
Company Musicstep, with its registered office (Buchholz P., Koenigs L. GbR, Steinmetzstraße 25, 30163 Hannover, email: in the form of unilateral legal proceedings (For example, by
mail sent via the postal service provider or email). You can use the enclosed template for
withdrawal, but it is not required.

In order to comply with the withdrawal period, it is sufficient to send a withdrawal before the
expiry of the relevant period.

Consequences of the withdrawal

If you withdraw from this Agreement, we will return to you, without undue delay, within 14 days
of the date on which we received your notice of withdrawal, all payments we received from you,
including delivery costs (excluding additional costs incurred as a result of your chosen delivery
method, which is different from the cheapest standard delivery method offered by us). For refunds,
we use the same payment method you used to initiate the transaction unless you explicitly specify
otherwise. In any case, you will not incur any additional costs. We will refund the payment only upon
receipt of the returned goods or proof that you have returned the goods, whichever comes first.

You will be responsible for the direct costs associated with the return of the goods. You are
responsible only for the reduction in the value of the goods as a result of the handling of these goods
in a manner other than that necessary to understand the nature and characteristics of the goods,
including their functionality.

If you have requested that the provision of services begin during the withdrawal period, you will
pay us the amount proportional to the extent of the services provided until you have informed us of
the withdrawal from the contract, compared to the total range of services set out in Contract.

Template for withdrawal